I would like to thank ACR for the excellent job in restoring our home back to its original condition. The water damage was quite extensive: affecting walls, floors, carpet and cabinets. My contents had to be packed and stored off site and all of these items were returned to their original placement with little to no damage. Your coordination with the insurance company and subcontractors was excellent, as well as your communication with us as the job progressed. The overall job was completed ahead of time, therefore minimizing the time we had to spend in temporary housing.
They were extremely punctual, neat, and very respective of my safety and personal needs. For the amount of water damage we had, it’s amazing to sit back and look at my home of 22 years and not be able to tell anything had ever happened. The superintendent in charge managed his crew with deep concern and incredible attention to detail. I never worried about how the job would come out. When not at the job, he was on the phone at least twice a day to make sure we were happy.
They were extremely professional, courteous and prompt. I let my insurance adjuster know that ACR provides extremely excellent service.”
It was rewarding to hear that ACR is customer service oriented and to see that they actually fulfilled that.”
They came out immediately and took care of everything. I loved that they explained everything.