24/7 Customer Satisfaction Guarantee

We work with your insurance company to ensure that your property will be restored quickly as possible. Here's what our customers have to say...

I want to express my thanks to everyone at ACR for your expeditious and professional response to my loss. American Craftsman did not disappoint us. We had a slow leak due to a builder defect that created black mold. They were quick to respond to our problem, friendly, courteous and professional at all times. I would use ACR again and would highly recommend them” - Larry (Saugus), Customer
I would like to thank ACR for the excellent job in restoring our home back to its original condition. The water damage was quite extensive: affecting walls, floors, carpet and cabinets. My contents had to be packed and stored off site and all of these items were returned to their original placement with little to no damage. Your coordination with the insurance company and subcontractors was excellent, as well as your communication with us as the job progressed. The overall job was completed ahead of time, therefore minimizing the time we had to spend in temporary housing.” - Dave (Saugus), Customer
They were extremely punctual, neat, and very respective of my safety and personal needs. For the amount of water damage we had, it’s amazing to sit back and look at my home of 22 years and not be able to tell anything had ever happened. The superintendant in charge managed his crew with deep concern and incredible attention to detail. I never worried about how the job would come out. When not at the job, he was on the phone at least twice a day to make sure we were happy.” - Judith (Los Angeles), Customer
Everyone was great! I have never worked with such a professional staff and company.” - Martha (Stevenson Ranch), Customer
The crew was perfect, fabulous and exceptional. Everyone was just wonderful. Even the neighbors were impressed.” - Anna (Los Angeles), Customer
It was rewarding to hear that ACR is customer service oriented and to see that they actually fulfilled that.” - Martha (Northridge), Customer
They were extremely professional, courteous and prompt. I let my insurance adjuster know that ACR provides extremely excellent service.” - Rosalinda (Simi Valley), Customer
They came out immediately and took care of everything. I loved that they explained everything.” - Pauline (Northridge), Customer
Contents crew was very professional and precise, they did a great job.” - Dennis (Burbank), Customer
I have never seen workers like this. They are all keepers!” - Dale (Palmdale), Customer
Everyone was great. My estimator was very calming in a hectic situation.” - Harriet (Los Angeles), Customer